Practice Management

Nicole Holmes

The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Nicole is supported by Phil Edwards, Data Quality Manager.


Shahnaz Begum is our senior receptionist, alongside Shahnaz we have Bron Edge, Jill Petrovic, Nafeesa Shah, Lizzie Edge, Joanne Brown and Millie Rhodes who all make up our reception and administration staff. The team will assist you in making routine and emergency appointments. They also take details of repeat prescriptions, answer the telephone and deal with enquiries. 

The reception staff have a very difficult job to do, juggling with limited resources and without detailed medical knowledge - please be patient.

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